Privacy Policy
Last updated: November 10, 2026
- We collect only what you choose to give us: usually your name and email address.
- We use it to deliver the free checklist, send Core Kit updates you asked for, and reply to you.
- We don't sell or rent your information.
- You can unsubscribe at any time, or email us to see, correct or delete your information.
Who we are
Change Orders Nailed Down is a small business run by Ric Rivera in Orlando, Florida. It provides organizational resources for small commercial trade subcontractors. In this policy, "we" and "us" mean Change Orders Nailed Down. Questions go to ric@changeordersnaileddown.com.
What we collect
| When you… | We receive |
|---|---|
| Join the Core Kit launch list on this website | Your name (optional), your email address, your consent to receive updates, and the date and time you signed up and confirmed. |
| Download the free Readiness Checklist on Payhip | Payhip collects the email address it needs to deliver your download. If you tick the box to join our mailing list, Payhip shares your name and email with us. |
| Email us or reply to one of our emails | Your email address, name and whatever you choose to write. |
| Agree to a contractor research interview | Your name, contact details, company and trade, and notes from our conversation about how you handle change-order paperwork. |
| Visit the website | Basic technical information such as IP address, browser type and pages visited, processed by our hosting and service providers (see below). If you arrive from one of our posts or ads, the link may include tracking tags (UTM tags) that tell us which post or ad sent you. |
We don't ask for payment details on this website. If you choose to pay an optional amount for the checklist, Payhip and its payment processors handle that payment; we never see your full card number.
How we use it
- To deliver the free checklist and any product you request.
- To send Core Kit launch updates and occasional emails, only if you agreed to receive them.
- To reply to your messages and schedule research interviews.
- To learn which content and ads are useful, so we can improve them.
- To keep the website secure and working.
Interview notes are used only to understand contractors' needs and shape our products. We won't quote you or name your company publicly without your permission.
Service providers we use
We rely on a few companies to run the business. They process information on our behalf, under their own privacy policies:
- MailerLite: email sign-up forms and email delivery. The launch-list form loads a MailerLite script, which may set cookies to make the form work.
- Payhip: checklist delivery and any optional payments.
- Cloudflare: website hosting, security and email forwarding.
- Google Fonts: the website's typefaces, which your browser downloads from Google.
- Advertising platforms such as Meta (Facebook and Instagram), LinkedIn and Google: if we run ads there and you submit your details through one of their forms, that platform passes your details to us.
We don't sell, rent or trade your personal information. We may disclose information if required by law or to protect our rights or the safety of others.
Emails and your consent
We only add you to our email list when you opt in. The launch-list form uses double opt-in: you'll get an email asking you to confirm before you're added. Every email we send includes an unsubscribe link, and you can also ask us by email to remove you.
How long we keep it
We keep your information while you're subscribed or while we need it for the purpose you gave it. If you unsubscribe, we may keep a record of your email address so we don't email you again. Interview notes are kept only as long as they're useful for product research.
Your choices and rights
You can ask us to:
- tell you what information we hold about you,
- correct it,
- delete it, or
- stop sending you emails.
Email ric@changeordersnaileddown.com and we'll respond within 30 days. Depending on where you live, you may have additional rights under your local law.
Security
We use reputable providers and keep access to your information limited. No method of storing or sending information online is perfectly secure, so we can't guarantee absolute security.
Children
This website is for business owners and professionals. It isn't directed at children under 13, and we don't knowingly collect their information.
Changes to this policy
If we change this policy, we'll update the date at the top of this page. Significant changes will also be noted in our emails to subscribers.
Contact
Change Orders Nailed Down · Orlando, Florida
ric@changeordersnaileddown.com